HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? The turnaround time will be listed and updated on the home page and also in your confirmation email. (Most instances the turnaround time is between 2 and 7 business days). Once it has shipped, it should arrive in about 3-5 days in the United States. Mail times are estimated and actual transit time will vary. Always check the home page (under the main banner) and your confirmation email for the current turnaround time because in some cases, it is longer.
HOW MUCH IS SHIPPING? DO YOU OFFER A RUSH OPTION? Shipping will be calculated at checkout depending on the weight of your order. You can upgrade your shipping to priority mail at checkout for an additional fee. All packages are mailed out on the same schedule, but priority mail delivers in 1-3 business days (instead of 2-5) and comes with insurance, which protects you from damaged or missing packages.
DO YOU SHIP TO MY COUNTRY? International Shipping is currently paused in most countries besides Canada. We have been experiencing a lot of delays due to the Coronavirus. Shipping is calculated upon check-out based on the weight of your package and your country. Please note that items cannot be sent as a "gift" so you will be responsible for any custom fees that may be due.
ARE YOU TAKING CUSTOM ORDERS? Unfortunately, we are no longer taking custom orders.
WHAT IS YOUR RETURN POLICY? We do not offer returns/exchanges for orders. You are expected to open and inspect your order upon its delivery. If there is a problem with your order, please email us photos within 7 days of receiving it so we can correct any issues.
DO YOU OFFER ANY DISCOUNTS? I aim to keep my price low while providing you with a quality product and fast shipping. We will have promotions from time to time that we announce via our social media profiles and newsletter. Follow us on Facebook, Instagram or sign up for our newsletter.